Reference

How crick10 Handles Your Personal Data

This privacy policy explains exactly what personal data crick10 collects when you open an account, how we use it, who we share it with, and the rights you…

Data you share stays with crick10No third-party data sellingAccount-level data access on requestApplies to India where local law permitsUpdated when our practices change
crick10 How crick10 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct or delete personal data we hold about your account, or if you have any question about how this policy applies…

Email Privacy Request Send a written data access or deletion request to our privacy inbox.
Live Chat Support Open the live chat window inside your account dashboard at any time.
In-App Help Desk Navigate to Help inside the app, select Privacy and Data, then submit your query.
HOW WE PROTECT DATA

Security, Cookies and Data Retention Practices

We apply multiple layers of protection to the data you share with us — from the moment you submit a form to the point your request reaches our…

Encryption in Transit and at Rest

All data moving between your device and our servers travels over TLS.

Cookie Use and Control

We use session cookies to keep you logged in and analytics cookies to understand which parts of the platform you…

Account Access and Authentication

Your account is protected by a password you set and, where enabled, a one-time code sent to your registered mobile…

Data Retention Schedule

We keep active account data for as long as your account remains open.

Third-Party Data Sharing Rules

We share your data with payment processors like UPI gateways, Paytm and PhonePe only to complete transactions you initiate.

How to Request Data Changes

To access a copy of your data, correct inaccuracies or request deletion, write to our privacy team via the email…

Common Questions About This Privacy Policy

Here are the questions we receive most often about how your personal data is handled at crick10. If your question is not covered here, our support team can raise a formal privacy ticket on your behalf through live chat or email.

We collect your name, email, phone number, date of birth and payment identifiers such as your UPI handle or Paytm-linked number. We also log device data and session activity to keep your account secure and functional throughout your time with us.

We share data only with payment processors — UPI gateways, Paytm, PhonePe — to complete transactions you start, and with identity verification providers when account checks require it. We do not sell your data or pass it to advertisers under any circumstance.

Once you close your account, we retain transaction records for the statutory period required by applicable law, then delete or anonymise the remaining data. We do not hold onto information beyond what legal obligations require us to keep.

Yes. Send a written request to our privacy team via email or through the in-app Help Desk. We will verify your identity first, then deliver a summary of the personal data tied to your account within our stated response window of 72 hours.

Contact our support team through live chat or the privacy email channel, specify what you want corrected or removed, and we will act on it after verifying your identity. You will receive confirmation once the change has been applied to your account records.

We use session cookies for login continuity and analytics cookies to see how the platform is used. You can adjust or disable cookies in your browser settings at any time. Turning off analytics cookies will not restrict your access to games or account features.

This policy applies to all accounts opened on our platform where local law permits. Access to our services depends on the laws of your specific location within India. We aim to keep this policy aligned with applicable data protection requirements in supported regions.